Apple’s new iPhone Duo screens are failing shortly after launch

iPhone Duo: A troubled start

The most anticipated tech release of 2026, the foldable iPhone Duo, officially went on sale today. However, instead of a celebration, the day began with disappointment for some Apple customers. Reports of serious screen defects are already surfacing across social media and forums, raising new questions about the foldable phone market.

Some users report that the internal, flexible screen has been damaged directly at the folding mechanism, or "crease." One owner stated that a crack appeared on the screen after opening the device fewer than 20 times. This is particularly alarming given the device’s starting price of $2,000.

What do we know about the defect?

At this stage, it is difficult to determine the scale of the issue or whether it represents a systemic flaw in Apple’s engineering. The company has yet to issue an official statement, though it is known that Apple has already replaced the damaged device for one affected customer.

For foldable smartphones, screen durability has always been the greatest challenge. While manufacturers have spent years improving materials and mechanisms, such incidents serve as a reminder that this technology still faces complex engineering hurdles. In the case of the iPhone Duo, it remains unclear whether these are isolated incidents or a fundamental design flaw.

What this means for users

In markets where Apple products are highly popular, customers are often among the first to purchase the latest models. However, given these reports, it is advisable for potential buyers to exercise caution and wait for the situation to develop. Since iPhone Duo supply is already limited and wait times are long, the emergence of technical defects further complicates the decision to purchase the device.

We expect further information from independent experts and Apple in the coming days. If the problem becomes widespread, the company will have to either revise its service policy or make adjustments to the production process. In the meantime, those who already own an iPhone Duo are advised to handle the folding mechanism with care and immediately contact an authorized service centre if any suspicious signs appear.