Apple Addresses Reports of Screen Damage on iPhone Duo

Issues with the Foldable Display

Apple’s latest innovation, the foldable iPhone Duo, generated significant interest immediately upon its release. While the majority of users are satisfied with the device’s design and functionality, reports of mechanical damage to the screen have surfaced on social media. Specifically, users have noted cracks appearing on the internal display, often near the device's folding mechanism.

Apple has issued an official statement confirming it is aware of the technical flaw. The corporation stated that the issue affects only a very small percentage of devices and is not a systemic defect that will impact all users over time. The company advises that any customers experiencing such issues should immediately contact AppleCare service centres to have their devices replaced.

What Causes the Damage?

Some users report hearing strange noises when opening the device, or feeling as though the folding mechanism is catching on something before the screen sustains damage. Specialists at iFixit, who have examined the device in detail, suggested that the issue might be related to the design of the hinge. Specifically, there is speculation that the central support bar, which should retract during folding, may occasionally fail to function properly, creating pressure on the screen and causing it to crack.

Interestingly, Apple has raised doubts regarding the authenticity of some photos circulating online. Company representatives stated that some images depicting screen damage may have been generated by artificial intelligence, making it difficult to assess the true scale of the problem. Regardless, affected users whose devices are genuinely damaged are being offered replacements under warranty, though some are facing wait times due to limited stock.

What This Means for Users

Although official sales channels for the iPhone Duo remain limited in Georgia, local users who purchase the device from abroad should treat this information with caution. Apple’s position indicates that cracks typically appear shortly after purchase, so it is recommended to thoroughly inspect any new device upon acquisition.

At this stage, Apple has not specified whether it plans to make changes to the production process or adjust the design. For users who encounter this problem, the best course of action is to contact an authorised service centre. It is hoped that Apple will fully resolve this defect in future updates to ensure a more reliable future for foldable smartphones.